PepperJax Grill

I've gone here a few times now when I'm in a pinch because it's close to work and relatively quick. The food is the best thing I can say about it. The floors are always very sticky, even if you come right after opening. The tables are also sticky, with the addition of crumbs from not being wiped down.

The people on staff are not friendly, no smiles, simply matter of fact, taking your order because they have to. One in particular wears unnaturally large false eyelashes which I was concerned about falling into the food. They try to charge you extra simply for asking for ranch dressing.

The previous comments from 6-7 years ago mention a wide array of sauces, condiments and gravies available. If that was the case at one time, it is no longer so, maybe something that went away with Covid?

I've done both fries and salads, the food is okay, the fries are good, nice and crispy.

Very poor customer service. One person looked like they hated working their and was quite rude. Another person who took our order belittled me. The food was okay, but the restaurant was dirty and smelled funny.

Great spot for a quick meal. Make sure to go over to the sauce bar where they have everything from
BBQ sauces to au jus and Asian jus and even gravy. I prefer the burrito bowl to go since you get more food than the to stay portion and it's already suited up to take the leftovers home with you. Not to mention the leftovers heat up great the next day!

I stopped in with friends while visiting Lincoln where I grew up to grab lunch and was quite happy I did!

I had the Famous Steak Philly 'Fireballed' which means it was grilled in Jalapeno juice. Really delicious, great bread, great meat and great flavor - loved the sandwich and this is from someone who has lived in the Philly area for 25 years.

Pepperjax's Philly can proudly stand up there with the best of them.

Great service, great fries and overall a great experience!

Nice place for a quick meal
So I've been to this place several times and I tried their chicken and steak Phillies and I loved the chicken. The best thing about it is that they have a special Cajun spices that is so good. I definitely recommend you talking the spicy ranch sauce on the side too. It is yummy.
ENJOY !!!

Good cheesesteak sandwich. The sauces on the side go well with the food. Employees were nice and courteous, the place was clean, and I couldn't finish my fries after I got through with the cheesesteak. I will definitely be back.

I'm from out of town and I saw this place and thought it might be a good place to grab a bite to eat before a Huskers game. The people that work here are very nice and helpful however not impressed with the food. Very greasy both the fries and the cheesesteak. A plus is you get a lot of food for your money!

If I could leave a review with a zero star, I would.
Quite possibly the worst customer service I've experienced in quite some time.
My coworkers went to order our lunches to go. I ordered the Loaded Nachos .The nachos I received were mostly lettuce and some liquid substance.The chips were stale.I called the location and asked to speak with the manager on duty.
Instead of offering to replace my order, he began to get defensive, even telling me that there was no way the chips could be stale. He also said he was going to taste a chip while I waited on the phone so he could tell me if my chips were stale or not. He also told me they had made my nachos just as I had requested and he didn't know what I wanted him to do about it.
It was at this point that I decided this is a place that I don't need to do business with. A company who will allow their management to argue with a customer instead of trying to resolve the problem and satisfy the customer doesn't deserve my business.
Remember, Pepper Jax, there are plenty of places to eat in downtown Lincoln, NE, your food is decent to moderate at best, don't flatter yourselves into thinking you can continue to treat customers rudely and stay in business.